Impress Hiring Managers With a First-Class Resume

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What key, longstanding problems have you solved? Most companies today are on the lookout for problem solvers. Of course you need to list your job titles and areas of expertise -- but make the major focus of your resume your problem-solving skills. How do you do this? List the challenges your company faced, what action you took to address them and the results. For example, "To reduce a 43% turnover rate, I implemented a retention program for key employees that included [blank.] We were able to reduce the rate to [blank.]"

What great ideas have you implemented? Many people are concerned about not appearing to be too egotistical so they downplay creative ideas that they have implemented. One word: don't!

When have you motivated others to do a better job? Magic Johnson and Jason Kidd are remarkable basketball players because they make everyone else on the team better when they are on the court. As valuable as this skill is in basketball, it is even more important at work. Include concrete examples of when you were able to inspire others to perform better (but be careful to not appear to be stealing credit for their work).

How have you saved your organization money? Cost savings might not be as sexy as bringing in a big contract -- but they have the same effect on the bottom line. Again, the more specific the example, the better your case.

How can you show that you get along with people? Another aspect of being a team player is getting along with others. It may seem silly at first, but don't leave out any awards that you have won at work. And if the award is chosen by your peers, it is even better.

Don't get me wrong -- laundry lists are great when you are doing your laundry. But in a job interview, give the employer specific examples that will show it how you will be able to have a huge positive impact. Follow this rule and in no time you will be all in "their" family.